Guild Mortgage Mortgage Complaint

FHA mortgage Settlement process and costs

Guild Mortgage Mortgage department,

FHA mortgage Settlement process and costs Colorado

I closed my home loan with Guild Mortgage my MLO locked my rate at 4 I was given my final CD with 4 % rate when I pointed out the CD reflected fees fees for a program I did not apply for he corrected the CD but my rate was changed to 4.125 % post acknowledgement period began and after I was locked for over 2 weeks at 4 % and all - previously given 4 % rate. MLO advised he locked in correctly made mistake and now unable to correct now charging me higher rate than agreed upon. Had to sign new CD with higher rate or lose my home and all cash paid out of pocket $2800.00 3 days prior to close due to MLO and lender error. They gave $ - credit on CD to try and make up for the additional $6800.00 I will now pay in interest pay in interest if I do not refinance in 30 years.

Guild Mortgage customer in Colorado
May 02, 2016

* Source: CFPB Complaint Database

Guild Mortgage response to complaint:
Closed with explanation

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