JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker California

We refinanced our home through WAMU in -. After signing the documents WAMU added a predatory loan amount of $1000.00 month to be charged to our principal. For five years $1000.00 month was charged to our principal along with interest on a loan balance that ended up being $ - in - when Chase took over our loan. We were not successful in getting this resolved with WAMU before JP Morgan Chase took over our loan. Although after the takeover Chase did stop charging the $1000.00 month to our principal we have had to pay interest on the $60000.00 that WAMU added to our principal -/-/--/-/-. We have tried working through attorneys, financial advisors, attending homeowner help seminars to no avail. Chase maintains they are " stuck '' with what they bought ( or were forced to take over at the time ). In the past six years since Chase took over our loan we have paid interest on the $400000.00 balance leaving us underwater from -. We now owe $350000.00 on our WAMU/CHASE loan that started at $360000.00 in - and increased to $ - over 11 years. Thank you, - - - -

JPMorgan Chase & Co. customer in California
Apr 29, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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