NPS GROUP Payday Loan Complaint

Payday loan Can't contact lender can't contact lender

NPS GROUP Payday loan department,

Payday loan Can't contact lender Can't contact lender Washington

I have used this service in the past, it 's been at least over 3 years since I have used a payday loan and all of my loans were paid in FULL by the due dates. I have not been delinquent on any of my accounts. I have NO outstanding payday loans and have not for many years. My father, my sister, my daughter and myself, have been receiving 2-4 harrassing calls PER DAY from NPS. Its a recording that gives a claim number. When I call, the reps are very short, rude, and if asked any pressing questions, will simply hang up on you. They give me a dollar amount I am supposedly delinquent on, but will not give me specifics. I ask for them to send me the debt in writing so I can validate it. They say they will email it, I have yet to receive any documentation. Yet the harrassing phone calls daily to my family and myself continue.

NPS GROUP customer in Washington
Apr 29, 2016

* Source: CFPB Complaint Database

NPS GROUP response to complaint:
Untimely response

Created with Highcharts 4.2.3NPS GROUPCan't contact lenderSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't contact lenderSource: Consumer Financial Protection Bureau

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