Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

Currently have a HAMP mortgage with Di-Tech Financial, LLC. ( Acct. # - - Di-Tech so far has only processed and paid $1000.00 of the promised HAMP incentives of $10000.00. ( - $1000.00 payments and - $5000.00 payment on the - Anniv..date of the HAMP modification. ( -. - ) I believe this is due in part to Di-Tech 's failure to timely submit the required documents to the US Dept. of the Treasury. -/-/-, I received a letter from Di_tech informing me I needed to return the Dodd Frank Certification Letter to apply for the one time principal balance reduction of $5000.00. I uploaded the Form - and a Quit claim deed from my Ex-Wife on - -, -. Since the - form required both buyer and co-buyer signatures.


they did not have the documents needed.. On - -, I uploaded my Final Judgement and Decree Of Divorce as proof my ex and I Divorced in -. The $5000.00 was supposed to be posted to my account in - -. I have called Di-Tech 's Customer Service many times and asked if they had enough Documentation to proceed and submit to the US Dept. of the Treasury. In my latest conversation with Di-Tech CS, I talked to - - from - Fl. about the situation. She located all uploaded documents but did not know why they have n't been submitted to the proper agency for processing. She also explained that there where supposed to be - ( - ) $1000.00 payments and the $5000.00 payment as part of the HAMP incentives. .. According to my account payment History, only - ( - ) $1000.00 payment was made on - -, -. So ( - ) $1000.00 & the one time $5000.00 payment remain to be paid. Please see the - supporting documents that have been uploaded.