Higher Education Student Assistance Authority (HESAA) Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Higher Education Student Assistance Authority (HESAA) Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options New Jersey

Like a desperate college student, I got a private Hesaa NJ Class Loan. I defaulted on the loan, my parent and I put down a large lump sum amount. I was put on a temporary payment plan to give me time to pay the rest. However, if you do n't have the money, you do n't have the money. I made all my payments on time. Received a letter that the balance - was due, called the Attorneys to continue this payment plan, because my family do n't have the lump sum to pay off. We cant get a loan, because this loan in preventing us from getting any outside Loan. So we are stuck. Hesaa, please give families that have defaulted on your NJ CLASS LOAN the ability to rehabilitate their loans.

Higher Education Student Assistance Authority (HESAA) customer in New Jersey
Apr 28, 2016

* Source: CFPB Complaint Database

Higher Education Student Assistance Authority (HESAA) response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Higher Education Student Assistance Authority (HESAA)Complaint HistoryComplaints2/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20159/201511/201512/20154/20166/20167/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Higher Education Student Assistance Authority(HESAA)Higher Education Student Assistance Authority (HESAA)Can't repay my loan2.2%88.9%2.2%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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