Ocwen Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Ocwen Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

My - Mortgage changed from an Interest Only Loan to 10 year fixed loan. My loan amount is $35000.00 the changed from 4 % to 4.25 % ( when I ask for an explanation I ca n't get one ). My complaint is they have calculated my payment incorrectly. My payment should be $350.00. The first statement I received had my payment at $400.00 with the conversion to a fixed rate loan when I questioned the payment I was told it was changed to 4.25 %. This would make my payment $350.00 not $400.00. The last statement I received has my interest rate at 4.25 % with a payment of $410.00. I have had - conversations about this with the lender who keeps saying they will get back with me.

Ocwen customer in Florida
Apr 28, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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