Citibank Consumer Loan Complaint

Citibank Consumer Loan department,

Installment loan Managing the loan or lease Florida

I am on Social Security and have requested Brand Source ( Citi ) to make my due date the - of the month instead of the - to accommodate my ability to pay when receiving my benefits. They have refused on - different occasions. They are doing this to make me pay the late charge of $23.00 every month.