Ocwen Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

-/-/- - Contacted my mortgage company for information on how to apply for a - - - - - - -. Was informed that the process can be applied for on-line and would take approximately 30 days. -/-/- - Applied for - on-line. To sum up what was told should take approximately 30 days took almost 2 years. - In excess of more than 40 telephone calls regarding status of my HAMP application - Having to submit documents more than 6 times - Receiving - different " Forbearance Agreements ''. I sent my 1st payment for a Forbearance Agreement. It was returned. I was told that the check


- I had to hire an attorney to resolve the foreclosure issue and have the foreclosure case dismissed. - This entire - process which was to take approximately 30 days that began on -/-/- was FINALLY modified on -/-/- per their letter dated -/-/-. Almost a 2 year painstaking process. I have all Exhibits - available for review and can be sent via mail or overnight. My notes are very detailed.

Ocwen customer in Illinois
Apr 28, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Created with Highcharts 4.2.3OcwenComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/201612/20160100200300400500600Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3OcwenLoan modification,collection,foreclosure5.1%85.8%0.3%1.7%0.8%5.9%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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