MoneyGram Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

MoneyGram Money transfers department,

Domestic (US) money transfer Fraud or scam Illinois

On -/-/2016, I was contacted by someone trying to pose as -, which is a legitimate company. They reached out via email to me and stated that they would send me a check for $1700.00 which I was to deposit and and use for when I acted as a mystery shopper ( I have all of the email and text correspondence saved and can be submitted at your request ). ON -/-/2016, via USPS priority express 2-day mail, they sent me instructions on my role as a mystery shopper and a check for $1700.00 ( I have the check, both in hard copy and electronic form that can be submitted ). The postage account was to a company called - LLC with permit - -. They tried to cut off the return address but it is labeled as " - - - -, - - -, - - -, -, T- --which is the address for the -. I deposited the check into my bank account on -. Due to my concern that this was a scam, I did not proceed until I saw the money in my bank account, which occurred on -. On -, I went to the Walmart on - - -, - IL to send $1400.00 to - -, in - T-, - via MoneyGram. The reference number is -. On -, I was notified by my bank that the check was not real. I contacted Moneygram but the money had already been received. I spoke with my bank but they were unable to stop the payment or retrieve the money since it had already been distributed.

MoneyGram customer in Illinois
Apr 28, 2016

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with explanation

Created with Highcharts 4.2.3MoneyGramComplaint HistoryComplaints4/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MoneyGramFraud or scam0.7%89.0%5.1%0.2%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam0.4%2.2%1.1%9.4%84.7%2.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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