Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues Minnesota

My Social Security is directly deposited into an account through Direct Express. In - of 2015, my account was charged 96 times for the - - -, with charges ranging from $4.00 to $30.00, totaling $580.00. While I have visited the - - on several occasions, I have not incurred this number of charges, nor have I done so over the course of 2 days. When I initially addressed the issue with Direct Express, I was told that I had incurred these charges over a period of months and never charged for them until - - and - -. I have been in contact with the - - as well as the - Police Dept. who informed me that this was a glitch that the - - experienced with their credit card system and that their credit card machine had no way of holding onto previous charges and then taking them out on one particular day. This same glitch happened to multiple patrons, and they have all been reimbursed for the charges.