U.S. Bancorp Prepaid Card Complaint

General purpose card Fees

U.S. Bancorp Prepaid card department,

General purpose card California

assessed automated fee without sufficient disclosure. Can not talk to customer rep without incurring $1.00 fee.

U.S. Bancorp customer in California
Apr 23, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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How U.S. Bancorp handles Fees complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints7/20148/20145/20156/20158/20159/201511/201512/20151/20164/20166/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpFees53.8%46.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFees2.2%29.1%64.9%3.7%ClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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