Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

Nationstar Mortgage continuously applies my payments toward the principal of the loan against my payment instructions. I try to stay one month ahead of my mortgage and each month I make a payment towards the upcoming month. I called Nationstar on -/-/16 to advise them the company keep misapplying my payments. I was assured that the payments would be corrected in 5 days. Roughly 20 days later, the payments were not corrected. I called again on -/-/16 and was assured my payment would be updated correctly. In addition, Nationstar billed me a higher monthly payment. When I made that payment, I was told I needed to pay $73.00 more if I wanted to have my account reflected to the correct payment date.