Regions Financial Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Regions Financial Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

My husband and I purchased a double wide mobile home in 2001 which was put on the land we had previously financed with a loan from Regions Bank. We have been paying on this loan since, with a 7.34 % interest rate. When the interest rate was lowered, we tried to refinance the loan thru Regions and was told that they do not do mortgage loans. I have tried refinancing thru the HARP program and was told they do n't refinance mobile homes. We are retired with a fixed income and paying - a month mortgage payment to Regions. We have considered a reverse mortgage but do not know if that is a good move. My son has a home on the land and we were hopeful to be able to leave the land to him and a daughter. At this point I do n't if we can continue to pay the mortgage as prices keep rising.

Regions Financial Corporation customer in Florida
Apr 24, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with non-monetary relief

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