U.S. Bancorp Credit Card Complaint

Identity theft / Fraud / Embezzlement

U.S. Bancorp Credit card department,

Identity theft / Fraud / Embezzlement Utah

I am a victim of identity theft. We have been in the process of building a home for 6 months. Our credit was great and then in - we had learned that my scores dropped significantly. I found that someone had opened up - credit cards in my name & maxed them out immediately and now they are very past due.The accounts were all open in -/-/2015 and -/-/2015 and maxed immediately. The debts these thieves have incurred under my name is upwards of $60000.00. This is affecting us being able to close on our home and losing $40000.00 we put down as a deposit. We are older and have no need for these accounts nor did we apply or open any accounts! We have a police report and have talked to the fraud dept with all the companies. - of the companies have investigated and determined the accounts were, in fact, opened up by someone OTHER that me and they have removed it from credit and are continuing the investigation. I have not heard back from US BANK and I need this resolved

U.S. Bancorp customer in Utah
Apr 21, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201211/20121/20133/20135/20137/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20151/20163/20166/20169/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpIdentity theft / Fraud / Embezzlement0.5%63.6%9.6%17.1%2.7%6.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.9%57.7%17.4%13.6%2.6%6.8%0.7%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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