U.S. Bancorp Prepaid Card Complaint

General purpose card Advertising, marketing or disclosures

U.S. Bancorp Prepaid card department,

General purpose card Advertising, marketing or disclosures Washington

I have a - - Prepaid card from US Bank ending in -. I am supposed to earn - point for every dollar spent on that card. Till date I have not received these points. when I log onto the site it always says that reward points are unavailable.

U.S. Bancorp customer in Washington
Apr 20, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints8/201410/201410/20154/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpAdvertising, marketing or disclosures75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising, marketing or disclosures2.2%77.8%11.1%2.2%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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