Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Payoff process California

I HAVE SIGNED UP WITH -, TO PAY OFF MY WELLS FARGO CC ACCTS., I WAS 160 DAYS PAST DUE, AND HAVE SENT THEM INFO FOR - IF THEY HAD ANY QUESTIONS ON MY ACCT. INSTEAD ON -/-/16, THEY WENT INTO MY DAUGHTERS CHECKING ACCT. AND TOOK OUT $960.00 FROM HER ACCT. WHICH MADE MY C. C. ACCT. UP TO DATE, AND KNOW THEY DO NOT WANT TO DEAL WITH - TO PAY THIS ACCT OFF, I HAVE E-PRESSED THAT I AM NOT A ABLE TO PAY THIS AND IF THEY WILL PLEASE E-CEPT THERE OFFER, THEY THEY REFUSE, THEY HAVE SINCE TRIED TO TAKE - OUT OF MY CH CHECKING ACCT, WHICH ONLY HAD - IN IT NOW THEY ARE CHARGING ME NSF FEES FOR THIS, I DO N'T KNOW WHO ELSE TO TURN TO, THEY 'VE TAKEN FROM DAUGHTERS ACCT WHICH WAS SO UNE-PECTED, I HAVE E-PRESSED TO THEM SEVERAL TIMES AND HAVE WRITTEN LETTERS TO PLEASE SETTLE WITH -, THIS IS THE ONLY WAY I CAN PAY THIS OFF, WITH SUCH HIGH INTEREST RATES AND FEES THE BALANCE IS NEVER GOING DOWN. CAN YOU PLEASE HELP. THANK YOU