Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

Nationstar Mortgage is predatory in nature. Since - - - sold my loan to them, they were constantly calling me or sending me emails for their products, even after I told them not to. Thankfully I was able to get this stopped over time, but recently I called to see how much I needed to pay off my PMI. Nothing was said about a long wait time to get it applied to my account. When I paid the amount needed to get PMI off, I have now been getting the run-around. I contacted them to get it taken off and was told it would take -10 business days to research it and then take another amount of time to research it again before it is taken off. Then, the lady I spoke to said there were other people ahead of me, so they would n't be able to start to look into the matter until - -. It 's - - right now and I had already called about this on -, with no answers. On -, I was told I would receive a call on - about this, but received no call. Now because this is being drawn out so long, I will have to make atleast - other PMI payment. Why does this process take so long and why am I being given the run-around on this?