Provident Funding Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Provident Funding Mortgage department,

Other mortgage Loan modification,collection,foreclosure Oregon

I have been trying to work with my mortgage lender for two years. They put me in forbearance 2 years ago and never told me I had to pay it back well I have been trying to re-fi the loan for over a year now and month after month they ask for the same documents over and over. I have talked to counselors and they said they offer counseling for Harp - loans but over and over they ask for the same thing. So I filed bankruptcy to save my house and they refuse the bankruptcy I want to keep my house and I have given them proof after proof and they do nothing but ask for the same documents over and over. Its frustrating and very unprofessional.

Provident Funding customer in Oregon
Apr 18, 2016

* Source: CFPB Complaint Database

Provident Funding response to complaint:
Closed with explanation

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