Experian Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

Experian Credit reporting department,

Credit monitoring or identity protection Billing dispute Michigan

I signed up to get all - free credit reports on http : //freecreditreport.com/ on -/-/2016. I also disputed information to all - credit reporting agencies and those things were taken care off. - of those steps required an Experian, - and - logins to be created. I noticed that they charged me $21.00 on -/-/2016. I logged in into Experian.com to see the situation. Their opinion is that I signed up for Experian Credit Tracker. I cancelled it right away on -/-/2016. I never signed up for that service. I already have the same Experian Credit Tracker through Experian ProtectMyID. I talked to Experian customer service ( -, id # - ) on -/-/2016. They said that they would not refund $21.00 money.

Experian customer in Michigan
Apr 16, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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