JPMorgan Chase & Co. Credit Card Complaint

Credit determination

JPMorgan Chase & Co. Credit card department,

Credit determination Florida

I applied for a Chase Sapphire preferred card around -/-/- at the - - - - branch office in -, Florida. I was told I would receive my card within 2 - 3 days. After a week I called Chase credit card and I was told my credit application has been rejected. The reason provided was too many inquiries although I had only - inquiries including this application. I wrote to the branch manager on - - but did n't receive any response. On - -, I received a solicitation from Chase although nothing has changed in my situation. I am thinking there was arbitrary action by Chase when it rejected my application.

JPMorgan Chase & Co. customer in Florida
Apr 12, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Credit determination87.1%12.9%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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