Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Tennessee

I was a young naive - - -. I attended -, -, - and -. At all of these institutions I was encouraged to take the maximum amount of both federal and student loans and do not have a degree. At - I was encouraged to take the maximum amount allowed on both federal and private by a Financial loans Specialist named -. She would ask for money for helping us get the most money we could. We all would get at least - - dollars after loans payments were disbursed. This was happening for a high number of us attending the location in - TN. I am now - old no degree and over - in federal and private student loans.

Navient Solutions, Inc. customer in Tennessee
Apr 12, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/20161/2017010203040506070Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Dealing with my lender or servicer91.4%3.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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