EverBank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

EverBank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

I paid mortgage to Everbank ( Everhome Mortgage ) and money for Flood insurance, although my home is not included in the sinking area. I asked the company to remove payment for Flood Insurance with me this payment as it was burdensome for my family budget. Because of this, I 'm too used my credit cards for ordinary routine payments. Now Everhome Mortgage decided that my house does not need insurance. However, I would like to ask for the money back, for all the time that I was paying this insurance against my will, if it is technically possible. Thank you.

EverBank customer in Pennsylvania
Apr 13, 2016

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

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