Hyundai Capital America Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Hyundai Capital America Consumer Loan department,

Vehicle loan Managing the loan or lease Florida

I have a loan with Hyundai Motor Finance that matured in - -. I had some payments deferred to the back of the loan which were due after the maturity date. I have a contract with HMF stating that these payments were acceptable after -/-/-, beginning in - -. I have been making these payments two weeks late because my mortgage payment is due at the same time. I do pay the $30.00 late fee that they request. HMF is stating that I am 30 days delinquent and have reported that on my credit, which has brought my score down significantly. I have the contract from HMF which states that these payments are acceptable, however when I spoke with a representative they were saying that they would withhold the title on the car when I have completed the payments in -/-/-. They have also threatened repossession of the vehicle. They are not honoring their own contract, they are phoning my home after I told them not to contact me there. I have a - wife and this is - to her health. I want them to honor their contract.

Hyundai Capital America customer in Florida
Apr 11, 2016

* Source: CFPB Complaint Database

Hyundai Capital America response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more