PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Account opening, closing, or management Ohio

Paypal has restricted my virtual payment account and is holding my funds for 180 days. They state that - of my transactions did not follow policy but fail to cite specific text from a user agreement or terms of service. They claim my funds are being held in case of chargebacks or buyer complaints, however I have not received payments to this account over the past 180 days that would warrant the necessity of such coverage.

PayPal Holdings, Inc. customer in Ohio
Apr 11, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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