Statebridge Company Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

On - -, - our mortgage with - was discharged through Chapter - bankruptcy. We received approval of the loan modification on - -, -. Today, we receive a welcome letter from Statebridge, LLC, dated - -, -, advising they are debt collectors but no mention is made of our approved loan modification which is current. Our concern is that Statebridge is not honoring the - HAMP Loan Modification and we are starting all over again! Please assist!

Statebridge Company customer in Florida
Apr 09, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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How Statebridge Company handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Statebridge CompanyComplaint HistoryComplaints4/20126/20127/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/201610/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Statebridge CompanyLoan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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