JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Wisconsin

On - -, Chase denied a purchase with my Freedom account ending in -. I have been a customer of Chase for over 20 years, and have never had a purchase declined. I was given different reasons why the purchase was declined. One excuse put forth was the transaction was out of state. Because of this poor service, I cancelled my account with Chase Freedom ending in -. Chase went so far as to email some of my financial information to a third party. They do not have my email account because I do n't have email. A complaint was filed with the -, - in New York state. Please contact me if you need additional information.

JPMorgan Chase & Co. customer in Wisconsin
Apr 08, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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