Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle lease Managing the loan or lease Florida

I have an auto loan with Santander and each month when I make the payment online I 'm charged a $10.00 " convenience fee '' The only way to avoid this fee is to mail the payment or setup auto pay with the bank - neither of these works well for me. What can be done to stop them charging a fee for me doing their work?

Santander Consumer USA Holdings Inc customer in Florida
Apr 08, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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