U.S. Bancorp Consumer Loan Complaint

Installment loan Taking out the loan or lease

U.S. Bancorp Consumer Loan department,

Installment loan Taking out the loan or lease Kansas

I was contacted via text message saying I was approved for a loan $ - $10000.00. I was given a number to call to discuss the details of my loan. He asked me that standard questions a loan officer would. He then was telling me about some insurance that I would need to take out on my loan and that it was for my protection. If I could n't make a payment then this insurance would make it for me. He then asked if I had a - near by and that I would have to money gram him the payment for the insurance but he insured me that I would get my money back.

U.S. Bancorp customer in Kansas
Apr 06, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints4/20127/201212/20124/20136/20137/20138/20139/20131/20142/20143/20144/20145/20146/20147/20148/20149/201411/20141/20152/20153/20154/20155/20156/20157/20159/201511/20151/20163/20164/20166/20168/201610/201611/201612/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpTaking out the loan or lease74.2%9.1%13.6%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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