Fifth Third Financial Corporation Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Fifth Third Financial Corporation Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Florida

was pre approved by 5th 3rd bank. my reference # - for pre approval. we proceeded to shop for homes. found a home within my budget put down a $10000.00 deposit with the realty company. i contact the bank to process the loan and set up a closing. they did a home appraisal and we had a home inspection/wind mitigation done. only to be told a week later that underwriting turned me down after giveing me a pre contract. i was told i would recieve my money back and that the original mortgage broker who first worked on the loan had quit and made a mistake. regardless of whos fault it was, its was still a licensed certified mortgage broker representing fifth third bank. Now no one from fifth third will contact me back about refunding the home inspection monies.

Fifth Third Financial Corporation customer in Florida
Apr 05, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with monetary relief

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