The Huntington National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

The Huntington National Bank Bank account or service department,

Checking account Problems caused by my funds being low Ohio

My bank account was withdrawn $12.00 for fees for using a non Huntington ATM. This charge happened weeks after I actually used the ATM. They quickly charged me more and more overdraft fees of ridiculous amounts. I spoke to a customer service agent who told me that as long as I made my account positive by - -, they would refund me the overdraft fees. I did this BEFORE - - and they refused to honor their word. In my eyes they lied to me and stole my money. I should not have owed them $200.00 for a $12.00 charge in the first place. They also refused to honor their word when I made a payment promise to them. I was told I would have $60.00 in my account after the fees were removed, which did n't happen. The customer service agents were very rude and unprofessional and refused to help me.

The Huntington National Bank customer in Ohio
Apr 04, 2016

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with monetary relief

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