Seterus, Inc. Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Seterus, Inc. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure California

I default on my mortgage due to work related injury, and apply for help to Keep Your Home California and was able to get approve for $39000.00 to Principal Reduction program ( PRP ). To Pay any past due amounts and reduce remaining balance of first mortgage and bring monthly Mortgage to an affordable.. So in months later Seterus, INC had send me a Loan Modification to sign and return and Seterus representative call me stating that the only way to get approve for the money founded to my account from " KYHC '' is by signing modification. next day later Seterus Manager - - Call me again asking for the sign modification, And said if they did n't receive with in a week they were going to reject my founded money back to " KYHC '' and the house would be foreclose. So I had filled out Documents to keep my home and


I was short ( $440.00 ) So I ask to explain how was that possible when I had filled a mortgage modification and I had a principal reduction to bring down my mortgage to affordable payment. and that was not affordable my payment when up $440.00, and is not on the documents that I had sign. Seterus Representative could n't not give me an straight answer and they got higher Supervisor to assist and She first said that it just gone up So that 's what I need to pay, And I told her to Explain why she said that Property taxes when up and It did n't and than she Said That because of PMI insurance, Then she said because of Shortage on property taxes or it could be something but she does n't know for fact..

Seterus, Inc. customer in California
Apr 04, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

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