JPMorgan Chase & Co. Credit Card Complaint

Credit line increase/decrease

JPMorgan Chase & Co. Credit card department,

Credit line increase/decrease Ohio

Chase freedom credit card approved a credit line increase -/-/- of -. I had the balance at - in -/-/- the following month they decreased my credit line to -. Mind you the purchases were made while the line was at -. Now I 'm over the limit by - and have neg on my credit scores! I did not receive a written letter. Their process to me as a consumer was not done legally. I would like to dispute this company and charges!

JPMorgan Chase & Co. customer in Ohio
Apr 03, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Credit line increase/decrease complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints4/20165/20166/20169/201611/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Credit line increase/decrease66.7%22.2%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.4%73.3%5.8%8.2%2.3%9.7%0.1%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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