JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

Chase gave my finance and I a " pre-approval '' for a mortgage back in - 2016 ( they ran our credit on - -, 2016. They introduced us to our loan processor las week and they told us today that we were declined based on credit bureau information. Information that I had shown them was reported in error no less. Now we may lose our house and $17000.00 down payment because they led us to believe that we were approved. It is just not right.

JPMorgan Chase & Co. customer in New York
Mar 31, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Company profile

Similar Complaints

How JPMorgan Chase & Co. handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints2/20163/20164/20165/201611/201612/201602.557.51012.51517.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Application, originator, mortgage broker84.1%15.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Have a similar issue with JPMorgan Chase & Co.?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Tell us your story

Similar JPMorgan Chase & Co. Application, originator, mortgage broker complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us