JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

I have written permission from my Friends, victimized by an unsuitable + predatory JPM - mortgage, as an authorized - Party.When my Friends applied for a loan of approximately -, JPM gave them a - mortgage, and simultaneous - Variable Equity loan. My friends had to refinance the - loan a few years later into a fixed rate,9.68 % 2nd mortgage with - - After struggling for almost 10 years to stay current on - Loans, - of my - friends had a pay reduction and increased costs of her - Father 's care, making it impossible for them to continue making their current payments. When my Friends confided in me this financial difficulty, knowing that I had helped - Friends + family Members - get loan Modifications under - + @ -, they agreed to allow me to represent and negotiate with JPM and once obtaining a Modification, approach - - under - to achieve relief from yet another predatory loan given to them by -. On -/-/-, after JPM received the " Authorized - Party '' Forms allowing me to speak on my Friends ' behalf, I initiated a call to JPM to start discussions. After reviewing my


insisted back in - that I was to be assigned - Rep to discuss this loan with, received an apology, and assurances that I would have - JPM Rep to talk to. Since -/-/-, I have spoken to exactly - JPM Reps - the Names + Dates will be provided at a later date, and can be confirmed by the JPM recordings as well. Ultimately, after giving JPM all information requested foe Modification consideration, JPM mailed an " offer '' dated -/-/-, to my friends offering to reduce the amount of the payments from $1900.00 presently, to $1900.00 - outrageously insufficient to relieve my Friends ' burden. In -, when the Banking Industry in general, and JPM in particular, provided " Unsuitable Loans '', " Predatory Loans '', " No Doc Loans '', " Liar Loans '', etc, etc, countless American Families were permanently damaged. The games - - + the Banking Industry played during the days of rising Real Estate values resulted in a Global Economic Crisis that needed hundreds of Billions of dollars in bailouts paid by us the American Taxpayor. Thanks to - -, the Banks were forced to pay - - into the -, intended to help Americans stay in their homes. My Friends want to keep their home, and are in dire need of - relief. I file this complaint with the CFPB to start the process of appealing the totally inadequate " offer '' by JPM. My friends need real relief, not the insulting token offer by JPM after Months of good faith effort on my part to get a just settlement. as an example of what I expect, my last Modification achieved for Friends of mine in NY resulted in the primary Mortgage being negotiated as a 27 year Mortgage at 2 % the - 5 years, 2.5 % in year -, and 3 % for the duration, with a lump sum payment after 27 years of the arrearage of non payments during the negotiations. the - Mortgage was forgiven under - after my Friends complied with the primary Modification for 3 months. I believe my Friends are entitled to similar relief, and ask for your help.

JPMorgan Chase & Co. customer in Florida
Mar 30, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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