Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Settlement process and costs Pennsylvania

Bank of American acct - I have resigned the paperwork for settlement and the deed three previous times, since -/-/-. In -/-/- I received a phone call saying that the paperwork was incorrect and they would give me $350.00 for my trouble if I would just resign. I told them I would, but I want the old copies back that I have previously signed. I wrote to your agency and immediately received a call from the presidents office at BOA. they said that they were sorry and they would have the paperwork and the old paperwork that I signed sent to the BOA office in - Pa. they would call me when it arrived and I agreed to go up and resign. Since -/-/-, no other contact was ever forthcoming. I assume that they had gotten the county to accept the paperwork. Today I received a call from the management company who oversees this property and it seem that - - - had been retained by BOA and had sent a - package to my - home, even though the paperwork in inside clearly shown my mailing address as - -, -,


I called - -, at - - -. and told her the story and she said that she would let BOA know. I also advised her that I had contacted - county recorder of deeds and they advised me that the reason it was never filed was that they require a FONT of 10 or higher and the BOA paperwork was 9. Looking at the paperwork from - - -. I would guess the font is a 7 or 8. I asked her for a copy of the letter that she would be sending BOA. HOPEFULLY I will receive it Clearly BOA and it representatives do not know what they are doing and I do n't wish to be harassed any more because of their incompetence. They can contact me when the paperwork arrives at - ( both the - incorrect copies, and the new copy in the correct font so that - county will accept it. FYI, my mortgage payment was paid to day and paid ahead.