Quicken Loans Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Quicken Loans Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

After initial contact, I asked the originator if they had financial products that fit my situation. Specifically, I was looking for a low down payment jumbo ( over $ - ) loans ( non-FHA ). His response was that they have loans with the down-payment as low as - % that are non FHA loans. However, after a hard credit pull it turned out they do n't anything like that. They only offer conforming ( under $ - ) loans with % - down-payment or Jumbo with - % down-payment. After all the lies, my - credit score took a hit for nothing.

Quicken Loans customer in California
Mar 29, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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