Flagstar Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New Mexico

I was a victim of Flagstar Bank 's default servicing practices that were identified in your 2014 Consent Decree. I was forced into bankruptcy due to Flagstar. Upon dismissal if bankruptcy, I was to obtain modification from Flagstar, but at the same time the mortgage servicer was changed from Flagstar to - - and I had tremendous problems with - and Flagstar obtaining information related to the terms and conditions of my modification. Even though - - was identified as my mortgage servicer, Flagstar has taken me to court and now wants to foreclose. it has been unclear to me who the current servicer is even though I know that the companies are supposed to give notice when there is a change. I have also noticed that you have obtained a Consent Order against - -. I am nor sure where I stand regarding ether of these Court Orders. At a minimum, I believe that neither company has complied with the terms of the Court Orders. Can you please advise me where I stand regarding the - Court Orders.

Flagstar Bank customer in New Mexico
Mar 24, 2016

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

Consumer disputes how Flagstar Bank handled their complaint

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