JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

JPMorgan Chase & Co. Bank account or service department,

Checking account Problems caused by my funds being low California

When I opened by checking account with Chase Bank, I made a written agreement not to honor any EFT 's nor other debit transactions because I did not like to be bombarded with excessive bank fees. Chase Bank refused to honor this written agreement and bombarded my checking account with a total of $450.00 bank charges. I am a - retired individual and with a flat income that I receive each month, I can not afford to pay these excessive bank charges. Please help. I tried to call their Customer Service Call Center but I get transferred too many times and I am unable to get a response back with these bank charges. Chases refused to abide with the written agreement that I had with them. Attached you will find the agreement that I signed for. Thank you.

JPMorgan Chase & Co. customer in California
Mar 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Problems caused by my funds being low40.4%59.6%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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