U.S. Bancorp Credit card department,
-/-/2016 I redeemed $100.00 in rewards. My bank has a statement on the " Redeem Rewards '' screen that states " Redeem for $100.00 or more and receive a $25.00 Bonus Rewards Card to spend on yourself ''. There are no terms or conditions listed with this statement. When I did not received the bonus $25.00, I contacted my bank and asked why I had not received it. They stated that you can only receive the bonus once a lifetime. I believe this to be deceptive since that is not stated on the " Redeem Rewards '' screen.
U.S. Bancorp customer in North Dakota
Mar 21, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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