Nationstar Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Nationstar Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

I had a mortgage with Nationstar Mortgage and I applied for refinancing. Nationstar 's mortgaging arm is Greenlight loans. I applied on or around - -, 2015 There were a couple of mistakes made by Greenlight while handling the loan like putting the wrong dates on documents and numerous other mistakes which made me pay $500.00 - $1000.00 more in interest. I called them and ask to negotiate a refund because it was a conflict of interest when these mistakes they admitted to me cost me each day in interest. I also called and talk to someone about the escrow amounts left from the old loan which was never sent to me or added to the new loan. I was told I would be sent documents I ask for to follow the trail of where the escrow amounts went but that did n't happen. On my first statement after the new loan started I had a escrow balance of $1000.00 before I made the first payment. On my next statement there was a adjustment - escrow Of - $1000.00 with no explanation. I called and the person told me the money was left from closing but could not tell me why it was deducted or where it went.

Nationstar Mortgage customer in Maryland
Mar 21, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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