Bank of America Credit Card Complaint

Bank of America Credit card department,

Advertising and marketing California

The flight attendants on several of my - - flights got on the intercom and advertised that I would get a free ticket and extra miles for signing up for the - - / Bank of America credit card if I submitted my application while I was on the flight. I filled out the application and handed it to the flight attendant. The credit card I received in the mail was different than the - advertised. What they did n't tell you on the flight is that they have - classes of credit cards, and only - of them has the benefits they advertise. I got the one without the free ticket. I also never got the extra miles that were promised for signing up on the spot. Once I realized I 'd just experienced a classic bait and switch, I refused to activate the card. I also called and cancelled the account. The customer service rep. told me that the annual fee would be waived. A couple weeks later, I received a bill for $50.00 for the fee that had allegedly been waived. All in, it took three calls to customer service for the account to be closed and the fee to be waived. I love Alaska -. It 's unfortunate they are pitching awesome benefits with no qualification and then delivering something else. The last customer service rep. mentioned that he had heard this complaint - times. At best this appears to be ignorant flight attendants, but it feels much more like deceit.