Nationstar Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New York

I applied for a modified mortgage back in - -. I sent all my paperwork back in - - and was told I was approved and my final documents would be sent out after my trial period payments were done. When I never received these modified mortgage final documents in - - I called nationstar mortgage to see what was going on. They told me that on page - the notary did n't print her name on the line provided. I asked why I was n't told since - and was told they did n't know. I explained I had even spoken to my representative who is no longer around - - and she said it was all being sent. They advised they were resending the paper work to be resigned. I had to call again stating I still have not received the paper work and was told oh sorry it was not sent. I finally got it and then received a notice one week later saying I owe payment of - from - when trial payments started and my modification is denied due to no paper work ever submitted in - as per a representative -. As of this date I ca n't get in touch with my assigned rep. What am I suppose to do now???

Nationstar Mortgage customer in New York
Mar 17, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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