PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Wrong amount charged or received

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Wrong amount charged or received Florida

PayPal Credit problems : My dispute lies in a purchase made on Ebay on - -, - for $43.00. This was paid on - -, using my - - card, and I have this confirmed from both Ebay ( ref number - ) and my - - statement. However PayPal Credit claims that on - -, they paid a bill for $42.00 and then did not send any form of statement until - - at which point multiple billing cycles had passed and interest and late charges were applied. I checked with the vendor and he never received two payments, ONLY my credit card payment.


representative told me my account was now cleared and closed. At no time ( during over 3 hours on the phone with PayPal Credit ) did they assign me a dispute number or make any attempt to clarify ther billing error. However, after my last call I was assured that my payment of $46.00 ( which was paid only to put a halt to the continuing bills and failure to respond by PayPal Credit ) would cover all costs and no further statements or charges would be assessed. Now I have received another statement claiming I still owe $100.00.

PayPal Holdings, Inc. customer in Florida
Mar 17, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

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