PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Delaware

I made a payment on the online bill pay through Pnc bank. The payment was made weeks prior, but the payment was converted into a check for the business. On -, I had a deposit come through the account. The deposit was processed after the check. This caused the checking account to fall negative. I was told the account fell - dollar above the overdraft forgiveness. I was scolded, spoken down to and disrespected by the retail managers - - and -. The refused to correct the problem that was a bank error. If the deposit was processed in timely manner the account would have never went negative.

PNC Bank N.A. customer in Delaware
Mar 17, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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