Barclays PLC Credit Card Complaint

Unsolicited issuance of credit card

Barclays PLC Credit card department,

Unsolicited issuance of credit card Connecticut

Hello - - - ( the airline ) recently switched their credit card partner from - - to Barclays. I was a - - - - card holder for over 5 years, but I did not want to receive the new Barclay 's card. I called and emailed - - and Barclays requesting to Opt-Out of the new credit card. They informed that I would automatically receive a new Barclays - - credit card, and there is nothing I can do about it. I even cancelled my - - - - card upon receipt of this news, and I still ended up receiving a Barclays credit card in the mail today. I called Barclays requesting they cancel my new credit card this morning, and they informed me that I needed to call back on - - or later in order to cancel this new card because " my information was not in their system yet '', so I guess I will need to wait and call Barclays again. Overall, I think companies like - - who switch credit card providers should give customers the ability to Opt-Out of a credit card from a new credit card company. No one can force you to switch banks or life insurance companies, for example, so why could n't anyone Opt-Out of switching credit card companies? Without a doubt, - - handled this process the wrong way. I have some emails to - - if you 'd like to see my requests, which went without any assistance from - - or Barclays.

Barclays PLC customer in Connecticut
Mar 17, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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