NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Tennessee

On - - 2016 I made a purchase from lowes via there website.There was an issue with that purchase that led me to file a dipute. - corporate agreed to that dispute and authorized the release of those funds back to me.However my debit card company is holding those funds and will not release back to me.

NetSpend Corporation, a TSYS Company customer in Tennessee
Mar 16, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints10/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20163/20166/20167/20168/20169/201610/20161/20172/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyUnauthorized transactions/trans. issues1.7%86.2%8.6%3.4%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.3%3.2%0.1%25.0%48.3%23.0%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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