Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

I received a letter from BSI Financial stating they were setting up an escrow account because they made a payment to the county tax office in error. I checked the county tax office and they do not show receipt of this payment. BSI states that I have a negative balance of - in an escrow account. I pay my taxes directly, which is the way the mortgage was originally set up. BSI bought the mortgage from -. My tax bill was paid on - -, 2015, by me, way before the due date. I have tried to contact BSI financial at -, which is the number shown on the letter received. I called during the business hours listed on the letter. I can not reach a live person. I believe that BSI is fraudulently setting up an escrow account for money that is not owed to them by me. Since I can not resolve this by contacting them, I have decided to try this avenue.