Residential Credit Solutions Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

Failure by Residential Credit Solutions ( RCS ) to apply an accepted payment to principal, interest, escrow, or other charges under the terms of the mortgage loan and applicable law ( - - - ( - ) ( - ) ) On - - -, we received a Final Escrow Account Disclosure Statement ( Short Year History Statement ) for the reporting period - - through - -. The Final Escrow Account Statement was dated - - -. The Final Escrow Disclosure Statement does not reflect our scheduled - -, - payment that was accepted and deposited by RCS on - - -. This payment was processed by RCS before servicing transferred to - - -. The correct ending escrow balance is $2800.00 not/not $2400.00. Servicing of our loan transferred from RCS to - - - on - - -. RCS transferred an escrow balance of $2400.00 to -. They failed to transfer the $430.00 that was accepted and deposited by RCS on - - -. The correct amount of escrow that should have been transferred to - - is $2800.00

Residential Credit Solutions customer in Colorado
Mar 15, 2016

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

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