Planet Home Lending, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Planet Home Lending, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I experienced water damage to my home in - of 2015 and my mortgage lender wants to charge me $46.00 third party inspection fee ( charged to my mortgage loan ) each time an inspection is required. I take exception to this fee and do not feel that I have consented to it with any mortgage agreements I have signed. I understand the bank 's need to protect their interests by having the work inspected but feel that the bank should incur this as a cost of doing business and not burden me as a customer with the cost of it paid over the remaining life of my mortgage.

Planet Home Lending, LLC customer in Texas
Mar 14, 2016

* Source: CFPB Complaint Database

Planet Home Lending, LLC response to complaint:
Closed

Created with Highcharts 4.2.3Planet Home Lending, LLCComplaint HistoryComplaints5/201310/201311/201312/20132/20145/20147/20148/20149/201410/201412/20141/20153/20154/20155/20156/20157/20158/20159/201511/20153/201611/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Planet Home Lending, LLCLoan servicing, payments, escrow account11.1%75.0%2.8%11.1%ClosedClosed with explanationClosed with monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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