Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Taking out the loan or lease Maryland

hello my name is - - and I believe I am being ripped off by the - - - in - I bought a - dodge caravan that had a 5 year contract to own. in the - year the whole computer mother board went up which they said was very rare we went back to the - - dealership and they put us in a - dodge caravan which was being test drove so it had - miles already on it it was going good until after 6 months the tires had to be replaced then it kept making horrible noises and shaking so we took it to the dealer where the fixed it it took almost 2 weeks then 4 weeks later the same issues with the shaking we put it back in the shop and it stayed there for a week then the issues started again so when we called the - - dealer and they said they were recalling the - - caravan and it would be bought back from us so that is what we did it was alot of other people doing the buy back program the car still had a balance due of - the dealer said they were buying the van back from us for - and the difference would be put on the new loan for - so - and - was supposed to be the new loan they also said the same lender was financing the - loan and i was getting - off of that ..so I received a statement from - - stating that I owe them - and that they financed my loan and that the - is the principle of the loan and that my payments are - dollars a month for 6 years ... .I need help.

Santander Consumer USA Holdings Inc customer in Maryland
Mar 12, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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